(+34) 972 25 62 62
en
(+34) 972 25 62 62
en

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2

FAQ

What is the address of Hotel Nautilus?

Carrer del Bergantí, 15-17, 17480 Roses (Girona), Spain.

What is the hotel's contact phone number?

+34 972 25 62 62.

Where can I send an email for inquiries?

nautilus@hotelnautilus.net.

How far is the hotel from the beach?

The hotel is approximately 200 metres from Santa Margarida Beach.

Does the hotel have a swimming pool?

Yes, the hotel has an outdoor swimming pool with a sun terrace.

Is there a restaurant at the hotel?

Yes, the hotel has a buffet restaurant serving breakfast, lunch, and dinner.

Is Wi-Fi available at the hotel?

Yes, free Wi-Fi is available in the rooms and common areas.

Do the rooms have air conditioning?

Yes, all rooms are equipped with air conditioning and heating.

Do the rooms have a TV?

Yes, all rooms include a TV.

Do the rooms have a private bathroom?

Yes, all rooms have a private bathroom with a hairdryer.

Are family rooms available?

Yes, the hotel offers family rooms.

Can I request a baby cot?

Yes, baby cots are available upon request.

Does the hotel have parking?

Yes, the hotel offers private on-site parking (charges apply for cars; motorcycle parking is free).

Is there a 24-hour reception?

Please contact the reception to confirm.

What are the check-in and check-out times?

Check-in is from 2:00 PM and check-out is until 12:00 PM (Booking.com may display specific time slots during the reservation process).

Does the hotel offer luggage storage?

Yes, luggage storage is available.

What is the hotel's child policy?

Children of all ages are welcome.

Is smoking allowed in the rooms?

No, the hotel offers non-smoking rooms.

Do the rooms have a safe?

Yes, all rooms include a safe.

Can I book excursions or activities through the hotel?

Yes, the staff can provide information about and arrange local excursions and activities.

Does the hotel organise entertainment or live shows?

Yes, the hotel offers live entertainment and shows several evenings each week.

Does the hotel have a paddle court or sports facilities?

Yes, the hotel has a padel court and a games room with billiards and table tennis.

What languages do the staff speak?

The multilingual staff speak English, French, Spanish, Catalan, and other languages.

Is the hotel recommended for families?

Yes, it is a family-friendly hotel with children's activities and family-oriented services.

How far is the Dalí Museum in Figueres?

It is approximately 15 km from the Dalí Museum in Figueres.

How long does it take to drive to Girona city centre and the airport?

It takes around 55 minutes by car to reach Girona city centre and the airport.

Do you offer breakfast for special diets (gluten-free, vegetarian)?

Yes, the buffet includes gluten-free and vegetarian options.

Is there a terrace or outdoor dining area?

Yes, the hotel has a terrace and a sun terrace next to the pool.

Do the rooms have a balcony?

Many rooms have a balcony or terrace.

Does the hotel have a bar?

Yes, the hotel has a bar/lounge for guests.

What is the hotel's HUTG registration number?

HUTG-051124-20.

How do guests rate the hotel on Booking.com?

Guests give the hotel positive ratings for categories such as location, cleanliness, and service.

Does the hotel have a lift?

Yes, the building has a lift providing access to the upper floors.

Do you offer menus for guests with food allergies?

Yes, the hotel offers options for guests with food allergies. For specific dietary requirements, please contact the hotel before your arrival.

Can I walk to the beach from the hotel?

Yes, Santa Margarida Beach is just a few minutes' walk away.

What is the atmosphere like at the hotel?

The hotel offers a peaceful, family-friendly atmosphere, ideal for a holiday on the Costa Brava.

Can I organise events or group stays at the hotel?

Yes, the hotel accommodates groups and activities. Please contact the reception for details and availability.

Does the hotel offer special discounts or promotions?

Yes, you will find the best available rate on the official website.

Does the hotel organise themed nights or bingo?

Yes, the hotel regularly organises entertainment evenings, including bingo and live shows.

Is free motorcycle parking available?

Yes, the hotel offers free motorcycle parking at the entrance.

What is the best way to contact the reception before arrival?

You can contact the reception by phone at +34 972 25 62 62 or by email at nautilus@hotelnautilus.net.